Just a month ago, Bryan introduced a new face to the team with a proud smile. “This is Anna,” he said. “She’s a rockstar.” At the time, no one could have imagined how quickly she would become the heartbeat of the store.
Anna began with a simple role—cleaning the lobby and welcoming customers a few days a week. Her positive energy and bright smile lit up the front entrance. Guests noticed. Some even stopped by just to see her. There was something special about the way she made people feel seen and valued.
Then one day, Bryan called her forward.
“You ready to take your first order?” he asked.
Anna’s eyes sparkled. “Let’s do this.”
Bryan guided her through the basics. She tapped the screen gently, confirmed the order aloud, and counted out change with care. Her hands trembled slightly, but her determination shone through.
“You got it right,” the customer said with a smile.
“Nailed it,” Anna replied, beaming.
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