“They eat McChicken all the time. They knew what they ordered,” said Khaula Hadeed, executive director of CAIR’s Alabama chapter. “They started noticing something was different.”
Hadeed expressed concern that the incident may not have been accidental. “It doesn’t sound like a mistake, especially on 14 sandwiches,” she said. CAIR referred to the situation as potentially discriminatory and called for a thorough investigation.
The group requested that McDonald’s look into the matter, identify any responsible individuals, and take appropriate steps to address the family’s concerns, including offering an apology.
“This family deserves answers,” said Hadeed. “They’re understandably upset.”
The story generated a wide range of responses on social media. Some users voiced support for the family and urged the company to take the allegation seriously. Others questioned whether the incident had been intentional or raised skepticism about the motivations behind the complaint.
A McDonald’s spokesperson at the time stated that customer satisfaction and respect are top priorities and that the company takes all such reports seriously. Any investigation would be conducted in accordance with company policy and local procedures.
As of the latest available updates, no formal conclusion regarding the incident had been publicly released.
Note: This story originally made headlines in August 2017 and is being republished for context and awareness.