Joining the Royal Household in 1977 as an Assistant Private Secretary, he advanced to deputy private secretary in 1986 and became private secretary in 1990. His dedication was recognized with the Queen Elizabeth II Version of the Royal Household Long and Faithful Service Medal in 1997, honoring two decades of service.
Upon his retirement in 1999, he was appointed Baron and introduced to the House of Lords on October 26, 1999. His wife, Lady Jane Fellowes, sister of Princess Diana, was also elevated to Baroness. The couple had three children: Eleanor Ruth, Alexander Robert, and Laura Jane Fellowes.
After Princess Diana’s tragic death in 1997, he spoke with deep affection for her, reflecting on her strength and the personal challenges she faced. His tributes highlighted his genuine respect and admiration for Diana, revealing the depth of his connection to her life and legacy.