For Kaly Miller, choosing a career in therapeutic intimacy felt instinctive — but it was her very first client, out of nearly 400, whose words permanently shaped her life and professional purpose.
Based in the UK, Miller originally worked as a sports massage therapist when a job listing for open-minded body practitioners caught her attention. What began as curiosity soon became a profound career shift, guiding her into a highly specialized wellness field focused on emotional connection, confidence building, and intimacy support.
A career rooted in emotional wellbeing
Speaking on This Morning with Ben Shephard and Cat Deeley, Miller described her work as deeply therapeutic rather than transactional. While her role can involve physical closeness, she emphasized that it differs fundamentally from conventional adult services.
Her sessions are designed to help individuals who experience severe challenges with emotional intimacy, self-esteem, or relational connection — often tied to trauma, social anxiety, disability, or lifelong isolation.
“I don’t think anyone grows up planning to do this,” Miller explained. “It’s more like being led down a path that suddenly makes sense.”
Professional training and ethical standards
Miller pursued a three-year degree in Erotology, the academic study of human desire and emotional bonding, before completing professional training under Vena Blanchard, president of the International Professional Surrogates Association (IPSA).
She now runs her private wellness practice, The Naked Room, operating independently and charging up to $1,700 per session, reflecting the intensive emotional labor, preparation, and personalized care involved.
Despite the controversial nature of her work, Miller says her family has been unwaveringly supportive. “My parents and my children are my biggest supporters,” she shared.
Strict screening and safety protocols
Before working with any client, Miller conducts a complimentary video consultation to establish trust, boundaries, and therapeutic goals.
“There’s no obligation for me to accept a client,” she said. “Mutual respect and comfort are essential.”
Clients must complete multiple preliminary sessions, provide recent medical documentation, sign informed consent forms, and adhere to strict health and safety protocols. “Wellbeing and protection are always the priority,” she noted.
The client she will never forget
Although Miller estimates she has worked with roughly 400 clients over the years, she says one story remains especially close to her heart — that of her very first client, a man in his mid-60s.
When she asked what had led him to seek her support, his response stunned her.
“He said, ‘I don’t want to die without knowing what love feels like.’”
The man had lived an extremely isolated life, rarely experiencing physical or emotional closeness. Even brief, accidental contact — such as brushing hands with a cashier — stood out as meaningful moments of human connection.
“He would watch people pass by and imagine what it might be like to feel loved, but he never had the confidence or opportunity to move forward,” Miller recalled.
A year of transformation
Over the course of a year, the client met with Miller regularly, slowly unpacking decades of shame, fear, and emotional repression. Through guided experiences focused on trust, communication, and self-worth, he began to change.
“Eventually, he was able to form his own intimate relationship,” she said. “For the first time in his life, he understood what love actually felt like.”
That moment confirmed Miller’s sense of purpose.
“I knew this was what I was meant to do. Everyone has something they’re here to offer — this is mine.”
A career defined by human connection
Reflecting on her work, Miller described carrying vivid memories of each client’s journey.
“I remember their voices, their emotions, their growth,” she said. “These are moments that stay with you forever.”
Even her family embraces her path. “My kids are watching at home. My dad’s proud — he says, ‘That’s my girl.’”